FAQs
Questions
Q: I am interested in producing a Show for OC16. What do I need to do?
A: Submit a spec or pilot episode at least 10 minutes long on a VHS tape or DVD. Hand deliver or mail it to:
Oceanic Time Warner Cable
200 Akamainui Street
Mililani, Hawaii 96789
Attention: Programming.
Include any pertinent information relating to your program and production company. We view submissions monthly and if we feel that your show would be a good addition to OC16 we will call you to set up a meeting. Contracts, policies and technical information would be discussed at that time. We will not accept walk-in appointments so please leave your contact information so that we may contact you. We prefer 30-minute shows as opposed to hour-long shows. And as a corporate policy, you will be required to purchase Professional Errors and Omissions insurance prior to air. If you do not have an insurance agent, we can provide you with a contact.
Q: Who do I contact to advertise on OC16?
A: For Advertising inquiries, please contact Penny Kobayashi at (808) 625-8531 or penny.kobayashi@twcable.com. Please DO NOT use this contact information for show inquiries or how to get your show on OC16. Refer to the FAQ above for information on these types of requests.
Q: I’d like to get more information about an episode of an OC16 show.
A: Please click on the “Show Contacts” link to get the appropriate SHOW contact information.
Q: How do I purchase a copy of a sports event I’ve seen on OC16 Sports?
A: Please visit our SHOP page to order DVDs of our past live broadcasts. You can also find other cool OC16 merchandise as well.
Q: I’m having trouble viewing the live streaming, any tips?
A: A high speed, broadband modem is needed to view the webcast.
Q: When will games be rebroadcast?
A: Generally encore performances of games are later that night at 10:30pm for events on Fridays or Saturdays. For a complete schedule listing, please go to the Sports Page and click `Broadcast Schedules`
Q: How do you select which teams are shown?
A: OC16 Sports works in tandem with the various leagues to select the teams and matches. We regret that not every team or event can be accommodated.
Q: How come my favorite sport isn’t on OC16?
A: We really try to bring all of the sports that are in demand the most by our viewers. We currently feature more than 90 nights of competition from the college level to the high school, this is the most comprehensive coverage of local sports. If your favorite sport isn’t shown, let us know because we are constantly reviewing our lineups.
Q: I am not able to view the live stream or video player on your website. How come?
A: Access to our live stream and video players are available in Hawaii only to Oceanic Internet customers. Users on the mainland and internationally are able to see all video players on our website. If you have our internet but still can't gain access to the players, please e-mail us via our Contact Us page and send it to Programming.
